Harp Password Privacy Policy

Last modified on July 7, 2020

Greetings Harp Password clients.

How often have you attempted to login to a website or other application only to realize you had forgotten your username or password? If you are anything like us, it happens all the time. Or maybe you use the same username and password combination over and over again to avoid just such a scenario, thereby jeopardizing your online security. This is precisely why we created Harp Password. Harp Password provides clients with the latest technology for protecting their various website login credentials. Harp Password securely maintains its clients’ website login credentials, using advanced encryption and protection methods, providing clients with the freedom to use highly secure and variable login credentials for different websites while only having to keep track of a single username and password combination: that for Harp Password itself.

As you might expect, Harp Password must collect and store certain client information to properly administer its services. Harp Password is strongly committed to preserving client privacy, confidentiality, and anonymity, including that of all personal and nonpublic client information it collects. Indeed, privacy is the very essence of the services Harp Password provides, and by using the Harp Password services, you entrust us to safely and securely collect and store certain limited information about you.

This Privacy Policy describes Harp Password’s privacy practices, including its collection, storage, and protection of your data and information, and your choices about the collection and use of your information. These policies apply to anyone accessing Harp Password’s website, mobile applications, and any software provided on or in connection with the Harp Password services (the “Service”). We also refer you to our Terms of Use, available at https://www.harppassword.com/terms_of_use.html.

Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of the Service. If you have any questions or concerns about our Privacy Policy or our practices with respect to your personal information, please contact us at support@harppassword.com.


We collect the following types of information.

Information you provide us directly

In Short: We collect personal information that you provide to us, such as name, contact information, username, and password.

We collect personal information that you voluntarily provide to us when registering with Harp Password and using the Service. The information we collect may include the following:

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information—such as IP address and/or browser and device characteristics—is collected automatically when you use the Service.

We automatically collect certain information when you use the Harp Password Service. This information does not reveal your specific identity (like your name and contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country location, information about how and when you use the Service, and other technical information. We use this information to maintain the security and operation of the Service and for our internal analytics and reporting purposes.

Device identifiers and cookies

In Short: We do not use device identifiers and cookies; some third-party advertisers may use cookies through the Harp Password application to track user navigation activities and impressions.

Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device's operating system or other software, or data sent to the device by a website or application.

Cookies are files containing information sent by a website that record a user’s browsing activities. The files are extremely small and may be stored, like a device identifier, remotely or on the user’s hard drive. Their purpose is to remember a user’s previous browsing activity so as to optimize the user’s website experience in the future. For example, a website might use a cookie to auto-fill a user’s login information the next time he or she visits that website.

Harp Password does not use device identifiers, cookies, or any similar activity tracking technologies. However, certain third parties who advertise via the Harp Password application may use such technologies when you access your Harp Password account. Likewise, many of the websites for which Harp Password stores your login information likely use these technologies. We encourage you to review the Privacy Policies of the websites and applications you access to manage your privacy rights.

You can manage website cookie use through your web browser. Web browser applications, such as internet explorer, safari, etc., permit a user to alter browser settings to reject cookies. A user may prevent all cookies or allow cookies from select websites and applications only. The process for managing cookies varies depending on the web browser used. Refer to your web browser’s help menu for further information.


In Short: We process your information with your freely given consent to fulfill our obligations to Users, to comply with legal obligations, and to advance our legitimate business interests, including the efficient and effective administration of the Service.

We use personal information about our users to the limited extent needed to advance and effectuate Harp Password’s business. We process your personal information for these purposes with your consent (“Consent”), to fulfill our obligations to users (“Contractual Reasons”), to comply with legal obligations (“Legal Reasons”), and for our legitimate business purposes (“Business Purposes”).

We use information from Users for the following:


In Short: We share User information only to the limited extent necessary to comply with laws, protect your rights, and fulfill our business purposes and obligations.

We will only share your information in the following circumstances:


In Short: We process, store, and retain your information as outlined in this Privacy Policy only to the extent necessary to operate and fulfill the purposes of the Service, and we aim to protect your information from threats using a system of organizational and technical security measures.

Storage and Processing:

Harp Password processes and stores client information using its servers and facilities, located and maintained in the United States. Whatever location you access the Service from, please be aware that your information may be transferred to, stored, and processed by us in the United States and/or by our affiliates and third-party service providers in the United States or in any other country in which they maintain servers or facilities.

If you are a resident of the European Economic Area, note that the countries in which your information is processed and stored may not have data protection laws as comprehensive as those in your country of residence. We will, however, always take all necessary steps to protect your information in accordance with this Privacy Policy and applicable law.


We have implemented appropriate technical and organizational security measures designed to protect the security of all of our clients’ information. Our security measures include employing encryption and hash code technology to protect information you provide and firewalls and other technology to prevent attacks on our databases. Your data files are stored on your devices and on our servers using AES-256 encryption. Your Harp Password login credentials are stored only in a unique hash; the hash code includes both your username (email address) and password and also utilizes a proprietary random number generator, making retrieving login information from the hash code nearly impossible. We also use HTTPS protocol for both the login to Harp Password and all data transfers between you and Harp Password, securing the information from Wi-Fi eavesdroppers.

We also take commercially reasonably steps to ensure only you can access your account, including verifying your identity through your unique login information. We also use email verification procedures to protect your account even if your login credentials are compromised. However, Harp Password cannot guarantee all information is 100% secure at all times, and while Harp Password uses its best efforts to protect all client information, you provide all information at your own risk.

Please do what you can to help us keep your information safe, including maintaining the secrecy of your unique login information, restricting access to emails between you and Harp Password, and accessing the Service only within a secure environment. Please also note that, given Harp Password’s unique and highly secure manner of storing your Harp Password login credentials, we are unable to view or retrieve your Harp Password password, and your data may therefore become unrecoverable should you lose and/or forget it.


We will only keep your personal information for as long as necessary to fulfill Harp Password’s purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax or accounting requirements). In no instance do we envision a scenario in which we will need to retain your personal information for more than five years after termination of your Harp Password account.

Following termination or deactivation of your account, we may retain your personal information for a commercially reasonable time for backup, archival, and/or audit purposes. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it; if we cannot do so (for example because your personal information has been stored in backup archives), then we will securely store your information and isolate it from any further processing until deletion is possible.

5. Policy Regarding Minor Children

In Short: We do not knowingly collect data from or market to children under 13 years of age.

We do not knowingly solicit data from or market to children under the age of 13. By using the Service, you represent that you are at least 13 years old or that you are the parent or guardian of a minor and consent to the minor’s use of the Service. If we learn that we have collected personal information from a user under the age of 13 without a parent or guardian’s consent, we will deactivate the account and take reasonable measures to promptly delete the minor’s data from our records. If you believe that we have collected data from a child under the age of 13 without proper consent, please contact us using the contact information below.

6. Policy Regarding Third-Party Websites

In Short: We are not responsible for the security of any information that you share with third-party providers who advertise with, but are not affiliated with, the Service.

The Service may contain advertisements from third parties that are unaffiliated with Harp Password and that may link to other websites or applications. We cannot guarantee the security and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this Privacy Policy. We are not responsible for the content or privacy and security practices and policies of third parties, including websites and applications that may be linked to the Service. We recommend that you review the privacy policies of third parties just as we recommend you review and understand our own Privacy Policy.


In Short: By using the Service, you confirm your consent to our data processing and storage policies; you may withdraw your consent by terminating your account at any time.

If you previously consented to our data processing and storage policies, you may withdraw that consent at any time by terminating your account. Please note that your withdrawal of consent will not affect the lawfulness of the data processing prior to the withdrawal.

Your account information and settings:

Upon request, you can terminate your account at any time, and we will deactivate or delete your account and information from our active databases. However, we may retain some information as needed to prevent fraud, troubleshoot problems with the Service, comply with legal requirements, assist with law enforcement and national security investigations, and enforce our Terms of Use.


In Short: If you are a resident of the State of California in the United States, you have specific rights regarding access to your personal information.

California Civil Code Section 1798.83 permits California residents to request and obtain, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we have shared personal information in the immediately preceding calendar year. Please submit any such request in writing using the contact information provided below.


In Short: We will update this Privacy Policy periodically as necessary to comply with relevant laws.

We may modify and update this Privacy Policy from time to time. The updated versions will be indicated by an updated “Last modified on” date above and will be effective as soon as accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently and immediately after any modifications so as to stay informed about how we are protecting your information.


If you have any questions about this Privacy Policy, please contact us via email at support@harppassword.com.